mosbet Terms and Conditions

1 Introduction and Consent

Welcome to the mosbet platform. These terms and conditions ("Terms") form a legal agreement between mosbet and the user of this website ("you" or "user"). By using our website, application or any of our services, you confirm that you have read, understood and agreed to these Terms in full.

If you disagree with any part of these Terms, please do not use our platform. mosbet reserves the right to modify or update these Terms at any time. Updated Terms take effect as soon as they are published on the website, and continued use of the platform means you have accepted those changes.

These Terms must be read alongside mosbet's Privacy Policy and Responsible Gaming Policy, both of which are considered an integral part of these Terms.

2 Account Registration

To open an account with mosbet you must provide accurate and complete information. It is mandatory to fill in all details requested at the time of registration honestly.

2.1 Registration Terms

• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• The name, address, date of birth and mobile number provided at registration must be accurate.
• It is your responsibility to keep your account password confidential. You must not allow anyone else to access your account.
• Transferring or selling your account to a third party is strictly prohibited.

2.2 Verification Process

mosbet may carry out an identity verification (KYC) process at any time. You may be asked to submit a National ID (NID), passport or other government-issued documents. Withdrawals may be temporarily suspended until verification is complete.

2.3 Account Security

If you suspect unauthorised access to your account, notify our support team immediately. Use a strong password to protect your account and change it regularly.

3 Age Verification

mosbet is an age-restricted platform. This platform operates for users aged 21 and above only. By registering, you confirm that you are at least 21 years old.

If any user is found to be under 21 years of age, their account will be closed immediately and any balance in that account may be forfeited. Preventing minors from gambling is an important responsibility for us.

4 Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount at mosbet is ৳500. Currently accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer. Errors in providing payment details may cause delays in receiving a deposit refund.

• Deposits may only be made from a payment account registered in your own name.
• Use of third-party payment accounts is strictly prohibited.
• All deposits will be processed in Bangladeshi Taka (BDT / ৳).

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. However, processing times may differ during the verification period.

• Withdrawals may only be made to the same payment method used for the deposit.
• Identity verification must be completed before the first withdrawal.
• Withdrawals may be temporarily suspended if fraudulent activity is suspected on the account.
• Winnings from bonuses cannot be withdrawn until the wagering requirement has been met.

4.3 Payment Verification

mosbet monitors all deposits and withdrawals to prevent fraud. Additional documents may be requested for unusual transactions. mosbet reserves the right to suspend the account if cooperation is not provided.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200. For deposits of ৳18,000 or more, the maximum bonus of ৳10,000 will be awarded, giving a total balance of ৳28,000.

5.2 Wagering Requirement

Before any bonus can be withdrawn, the bonus amount must be wagered 10 times (10x). This is known as the wagering requirement. Bonus balance cannot be withdrawn before this requirement is met.

• A bonus may only apply to specific games or categories — please refer to the terms of the relevant bonus.
• Multiple bonus offers cannot be active at the same time unless explicitly permitted.
• Bonuses have a set expiry period; once expired, the bonus balance will be cancelled automatically.
• Separate terms may apply to VIP cashback bonuses.

5.3 Promotional Offers

mosbet runs special promotions on various occasions. Each promotion has its own terms and conditions, which are detailed on the relevant promotions page. mosbet reserves the right to change the terms of any promotion.

6 Betting Rules

6.1 General Betting Rules

The following rules must be followed when placing bets on mosbet:

• A bet that has been confirmed cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, mosbet reserves the right to cancel that bet.
• Winnings will be credited to the balance only after the result of an event or game has been confirmed.
• If a match or game is cancelled midway, the applicable rules for that bet will be followed.

6.2 Sports Betting

When betting on cricket, football and other sports, the set odds and event terms apply. Betting is available on all major tournaments including BPL, IPL and T20 World Cup.

6.3 Casino Games

Betting rules for live casino and slot games are governed by the individual rules of each game. It is advisable to read the rules of each game before starting to play.

7 Prohibited Activities

The following activities are strictly prohibited on the mosbet platform and will result in immediate account closure:

• Misuse of the bonus system or collecting bonuses by artificial means (bonus abuse).
• Operating multiple accounts from the same device or IP address.
• Creating or operating an account using another person's information.
• Exploiting any bug or error in the platform's software and failing to report it.
• Playing games using automated bots, scripts or other technical tools.
• Using the platform for money laundering or other illegal activities.
• Harassing, threatening or insulting other players.
• Behaving inappropriately towards mosbet staff.

In the case of any of the above activities, mosbet reserves the right to close the account and forfeit the balance without any prior notice.

8 Account Closure and Suspension

8.1 Closure by mosbet

mosbet may suspend or permanently close an account at any time for the following reasons:

• Breach of terms and conditions.
• Providing false information.
• Involvement in prohibited activities.
• Failure to meet age-related requirements.
• Instructions from a regulatory authority.

8.2 Closure by the User

You may close your own account at any time by contacting our support team. In the case of voluntary account closure, any pending withdrawals will be processed in accordance with the terms and conditions.

8.3 Self-Exclusion

If you feel that gambling is becoming a problem for you, you may request self-exclusion. Through this service, the account can be deactivated for a set period or permanently. For more information, please visit our Responsible Gaming page.

9 Limitation of Liability

mosbet strives to provide the highest quality of service through its platform. However, mosbet will not bear any liability in the following circumstances:

• Technical Failures: Issues caused by loss of internet connection, server errors or third-party software failures.
• Force Majeure: Natural disasters, war, government restrictions or other circumstances beyond our control.
• User Error: Providing incorrect information, placing wrong bets or careless use of your own account.
• Third-Party Actions: Losses caused by hacking or unauthorised access.

In no circumstances shall mosbet's total liability exceed the amount of the specific transaction in question.

10 Privacy and Data

Protecting your personal information is very important to us. mosbet uses SSL encryption and modern data protection methods to keep your information safe.

Information collected at the time of registration is used only for the following purposes:

• Account management and verification.
• Payment processing.
• Fraud prevention.
• Meeting legal and regulatory obligations.
• Marketing communications, subject to your consent.

To learn more about how your data is used, please read our Privacy Policy.

11 Responsible Gaming

mosbet believes that gambling is a form of entertainment and should always be enjoyed responsibly. Gambling can be addictive and may lead to financial and mental health problems.

mosbet provides the following tools to help you play within limits:

• Deposit Limit: Set a daily, weekly, or monthly deposit amount.
• Betting Limit: Set a maximum bet amount for a specific period.
• Take a Break: Temporarily deactivate your account for a set period.
• Self-Exclusion: Stop playing for an extended period or permanently.

If you feel that gambling is having a negative impact on your life or someone you know, please visit our Responsible Gaming page and seek support.

12 Changes to Terms

mosbet reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, a notice will be sent to the registered email address or posted on the platform.

Updated terms and conditions will take effect from the date they are published on the website. Continued use of the platform after publication will be considered as your automatic acceptance of the new terms. We therefore recommend visiting this page regularly.

If you disagree with any change, you should stop using the platform and request the closure of your account.